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Frequently Asked Questions

Yes you can, you don't even need to get out of your car with our direct to boot option.

To get our direct to boot option, simply:

1. Order online and select ‘pickup’ at the checkout.
2. When your order is ready for collection, you will receive a confirmation email.
3. Arrive at one of our pickup bays at our Distribution Centre in Singapore. Remember to enter via 222 Tagore Lane, #04-06 TG Building, Singapore, 787603.
4. Call the number on the pickup bay sign and one of our helpful staff will place your order in your car's boot. Please note, you must bring your ID and order number with you upon collection.

We use Direct Freight Express, and if your order shows “on board for delivery today,” it should be delivered by 5.30pm. If the delivery is urgent, it’s best to contact Direct Freight Express directly with your purchase order/reference number on hand. Alternatively, you can track your order on Direct Freight’s website with your GiftsN purchase order number.

You can also refer to our detailed shipping and delivery information here.

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